The issues

Retail workers have been at the front line of the COVID-19 pandemic, weathering increased risk, stress and abuse to keep Australia fed and safe.

Retail workers are experiencing increased retail crime and related violence, with over 85% experiencing verbal or physical abuse while trying to prevent crime.

Retail workers are experiencing increased customer abuse and aggression, seemingly accepted as normal by society but creating long-lasting well being impacts and increasing exit from the profession.

Retail workers are on the front line of dealing with societal issues as 'ad-hoc counsellors', such as managing individuals affected by drug or substance abuse.

Up to 100,000 retail workers are experiencing domestic and family violence, with 1 in 6 Australian women experiencing violence. 20% of these women say the violence continues at work and many lose their jobs.

Retail workers represent a high proportion of smokers given their high-risk demographics and smokings rates are no longer going down.

Retail workers are more likely to have poor nutrition and lack of non-work exercise creating long term health impacts including obesity, type 2 diabetes, heart disease and cancer.

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The National Retail Association is championing awareness and change to address issues impacting the health & wellbeing of retail workers.

Find out more about the issues impacting the health and wellbeing of retail workers

Raise your voice and thank essential retail workers.

  • Know a retail business owners, manager, support staff or employee ...or...
  • Worked in retail and need your voice to be heard ...or...
  • Witnessed some of the abuse and aggression taken out on retailers ...or...
  • Appreciate the challenges retailers face to feed and supply the nation ...or...
  • Believe retailers should be recognised & supported like essential workers?

 

The National Retail Association is championing awareness and change to address issues impacting the health & wellbeing of retail workers.

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