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The video of a violent incident in a community pharmacy this week is shocking and disturbing, and puts the spotlight on the day-to-day pressures pharmacists and their staff face

In many retail workplaces, staff face acts of aggression or violence on a daily basis, just like healthcare workers, but either receive a lackluster police response, or incidents are seen as “just part of the job.”

Customer Abuse

Pharmacy Guild: “Aggressive behaviour is never acceptable”

Customer abuse and aggression fast becoming the norm for retail workers